Privacy Policy

1. Who We Are

Mailsfinder ("we", "us", "our") is a B2B email finding and verification platform operated by Mailsfinder. We act as both a data controller (for our own customer data) and a data processor (when processing data on behalf of our customers).

For questions about this policy, contact us at privacy@mailsfinder.com.

2. Data We Collect

Account & Contact Data

• Full name and email address
• Company name and job title
• Billing information (processed securely via Stripe)
• Communication preferences

Usage Data

• Pages visited and features used
• Email search queries and results (anonymized)
• API call logs
• Browser type, IP address, and device information

Cookies

We use essential cookies for session management, analytics cookies (Google Analytics), and marketing cookies. You can manage cookie preferences via our cookie banner.

3. How We Use Your Data

We use your data to:

• Provide and improve the Service
• Process payments and manage your subscription
• Send transactional emails (receipts, password resets)
• Send product updates and marketing communications (with your consent)
• Comply with legal obligations
• Prevent fraud and abuse

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data under the following legal bases:

• Contract performance — to provide the Service you signed up for
• Legitimate interests — to improve the Service and prevent fraud
• Consent — for marketing communications and non-essential cookies
• Legal obligation — to comply with applicable laws

5. Data Retention

We retain personal data for as long as your account is active or as needed to provide the Service. Specifically:

• Account data: retained for the duration of your subscription + 3 years
• Usage logs: retained for 12 months
• Billing records: retained for 7 years as required by tax law

You may request deletion of your data at any time. See "Your Rights" below.

6. Third-Party Sharing

We share data only with trusted service providers:

• Stripe — payment processing
• Google Analytics — usage analytics
• Intercom — customer support chat
• Amazon AWS — cloud infrastructure
• Postmark — transactional email delivery

All processors are bound by data processing agreements and comply with GDPR requirements.

7. Your Rights

You have the following rights regarding your personal data:

• Access — request a copy of your data
• Rectification — correct inaccurate data
• Erasure — request deletion of your data
• Portability — receive your data in a machine-readable format
• Restriction — limit how we use your data
• Objection — object to processing based on legitimate interests

To exercise any of these rights, email privacy@mailsfinder.com. We will respond within 30 days.

8. International Transfers

Your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

9. Contact & Complaints

If you have concerns about how we handle your data, you may lodge a complaint with your local data protection authority. In the EU, this is your national DPA. You may also contact us directly at privacy@mailsfinder.com.